Everybody Sells, Everybody Influences

As I mentioned last week, I will be out of town for most of the last three weeks of October, including a two-week trip to Australia! Given the time change (14 hours ahead on the other side of the dateline), I decided to share some writings from my books. This post is a short section […]

Revisiting J.C. Penney’s Pricing Strategy and Influence

I will be out of town for most of the last three weeks of October, including a two-week trip to Australia! Given the time change (14 hours ahead on the other side of the dateline), I decided to share some writings from my books. This post is a chapter from my first book, Influence PEOPLE: […]

The Surprising Benefits of Celebrating Loved Ones “Just Because”

This week’s post is a rework of something I wrote 15 years ago, when our daughter Abigail was just a teenager. I thought it was an appropriate topic because she recently shared some wonderful news—she and her husband Tyler are expecting their first child in March! As you might expect, Jane and I are over […]

Quarterly Newsletter

I love fall because it’s the nicest weather of the year in Columbus, Ohio. The nights are cool and crisp, and the days are sunny and warm, and there’s very little humidity. On top of all that, it’s the start of the football season. 😊 There are only three month left in 2024, but that’s […]

Knowing When Your Best “Yes” Might Be Saying “No”

As someone who spends much of my time teaching people how to hear “yes,” it might seem unusual for me to write about the importance of saying “no.” But sometimes, your most empowering “yes” comes from a thoughtful “no.” A Story of No: The Lesson of Saying No Gracefully This idea hit home for me […]