The 7%, 38%, 55% Myth Still Persists

Five years ago, I wrote a post offering up an apology to Albert Mehrabian, Ph.D. for unknowingly misrepresenting his work. It’s time to revisit the subject because the 7%, 38%, 55% myth still persists. I recently attended an event where I heard a professional speaker and once again Dr. Mehrabian’s work was misrepresented. In this case the […]

Influence PEOPLE: The Book – Reciprocity

In early April I shared a little from a book I’m working on. To build a more excitement I thought I’d share another short section from Influence PEOPLE: Powerful Everyday Opportunities to Persuade that are Lasting and Ethical, which will be available this summer. Principle #1 – Reciprocity “You can get everything you want in life, if […]

What Do These Have in Common?

What do these seven things have in common? Brass name plate House with a white picket fence Family playing a game Ancient map of the world Giant orange work glove Airplane flying by Golf clubs, tennis racquet and a basketball If you put them together they form a slightly weird, but memorable word picture, and […]

Stop! I mean, Go! Confused?

Mixed signals cause a lot of confusion. In business confusion in communication often leads to errors, delays and lost opportunities. It’s like telling someone to stop, then go, then stop. Do that and they will be confused. “But I thought you want me to…?” This was top of mind recently when I was working on […]

Luck is Where Preparation Meets Opportunity

Like so many people, a coach had a huge impact on my life. For me that person was Todd Alles, the head football coach at Dublin during my high school years. Among the many things he said that stuck with me was this – “Luck is where preparation meets opportunity.” Whether or not we want […]