“Improv” Your Sales with Improv Comedy

For Jane’s 50th birthday, her big surprise gift was an eight-week workshop on Improv comedy for the two of us. Believe me, she was surprised! I thought it would be a great to experience it together, that we’d meet interesting people, and that we’d laugh a lot. Mission accomplished on all fronts! The course concluded with a show […]

The Psychology of the Sales Cycle – Referrals

For the most part salespeople don’t have a great reputation. This is so because many people feel they’ll be pressured into buying something they don’t want or need by someone who is manipulating them. I teach sales and don’t always like dealing with salespeople because most of the time they don’t add value to the transaction. If someone can […]

The Psychology of the Sales Cycle – Closing

I remember when I was young and single I would go out with friends and see pretty girls, but rarely had the gumption to go up and talk to them. The reason was fear of rejection. Nobody likes that feeling so we do what we can to avoid that possible self-inflicted wound. In the same way I was […]

Influencers from Around the World – “Tiny Habits” and Principle of Consistency

The April “Influencers from Around the World” post comes to us from Seoul, South Korea, thanks to my good friend Hoh Kim. Hoh and I earned our Cialdini Method Certified Trainer® designations together in 2008. Hoh is an incredibly intelligent individual and an expert when it comes to ethical influence. I encourage you to check out […]

The Psychology of the Sales Cycle – Negotiations

If you’re like the vast majority of people, when you make a purchase you want to believe you got a good, or great, deal. What’s your definition of a good deal? The deal is really the value you get from the transaction and when I talk about value I use the following equation: V = WIG/P which translates […]