What’s in a Name?

“What’s in a name? That which we call a rose by any other name would smell as sweet.” That famous quote comes from William Shakespeare’s play Romeo and Juliet. Juliet utters that line to Romeo as she makes the point that no matter his name (he was a Montague and his family was at odds with Juliet’s family, the Capulets) […]

If You are Wrong – Tom Brady – Admit it Quickly and Emphatically

I don’t know about you, but I’m sick and tired of athletes getting caught red-handed cheating or involved in some scandal only to defiantly maintain their innocence. Pete Rose, Lance Armstrong, and A-Rod come to mind, and now Tom Brady has joined the list. Eventually, the truth comes out, and each person only compounded his […]

Setting the Stage for a Successful Sales Call

Have you ever been interrupted at home by an unexpected salesperson ringing your doorbell? You know the type—the kind who shows up unannounced and launches into a pitch before you’ve had a chance to blink. If you’re like most people, it’s not your favorite experience. So, here’s the real question: Why do salespeople do this […]

Influencers from Around the World – The Power of Influential Questions

I met Dan Norris in August 2004 when I attended the Principles of Persuasion Workshop®. Dan was the workshop facilitator and did a terrific job. He’s been a Cialdini Method Certified Trainer, one of less than two-dozen worldwide, for 15 years. In addition to being a CMCT®Dan has been the Director of Training for HOLT […]

“Improv” Your Sales with Improv Comedy

For Jane’s 50th birthday, her big surprise gift was an eight-week workshop on Improv comedy for the two of us. Believe me, she was surprised! I thought it would be a great to experience it together, that we’d meet interesting people, and that we’d laugh a lot. Mission accomplished on all fronts! The course concluded with a show […]