Sometimes I’m the One I Need to Influence
I usually write about ways you can ethically influence people. That is, how you can pre-suade and persuade others. However, sometimes I’m the one I need to influence. I think you’ll find that sometimes you’re the person you need to influence too. Recently, I had coffee with a friend who was also a former coworker. […]
Everyone Needs People Skills
Have you ever encountered situations that were funny, but only because they were actually sad? This happens far too often when it comes to customer service. That’s unfortunate because the person you’re talking with is representative of the whole company. Most people have a tendency, right or wrong, to project the individual they’re interacting with […]
Respect and Forgiveness Are Worth Preserving
Just over a week ago LSU beat Iowa to win the Women’s NCAA basketball Championship. The storyline, rather than being about the first basketball championship for LSU (women or men), was all about a hand gesture LSU’s Angel Reese made to Iowa star Caitlin Clark. For the record, Caitlin used the same gesture many times […]
Quarterly Newsletter
I hope you’re more than a quarter of the way to meeting your professional and personal goals for 2023 and that your progress only accelerates in Q2. The first quarter was busy for me, a mix of personal and business travel with stops in Phoenix, Austin, Palm Springs, Pittsburgh, and Washington DC. It was great […]
Are You Living Your Dream But Don’t Realize It?
When I was in high school I started lifting weights for football. My body took to it like a duck to water. Once I learned how to lift properly I put on more than 20 lbs in three months. Four years later I’d gone from a scrawny 150 lbs to 240 lbs! During college I […]
