Privilege is a word that’s kicked around quite often these days. If you look at various sources, you’ll see definitions that include words like benefit, advantage, favor, or special right that a person or group may have. Much of the time the privilege someone enjoys has little to do with their choices.  When you think […]

What is selling? How about negotiating? What’s your definition of persuading? I often hear salespeople say, “We’re always selling.” Of course, negotiators like to say, “Everything is negotiable.” Where I worked for decades, we had an internal slogan, “Everybody Sells.” It was a great reminder that everything we did mattered. From the mailroom to the […]