Don’t Be a Downer

Eager to put Coach Smith’s lesson on scarcity into practice, Pat saw the perfect opportunity Monday afternoon. She’d attended a leadership meeting and the company sales results were significantly less than where they hoped to be at the 6-month mark. Company results were the basis for the annual bonus plan. Not only did the company […]

Tears of Joy

Last Friday Abigail, our only child, tied the knot with our new son-in-law Tyler. When I say they “tied the knot,” they literally did so in an Irish knot tying ceremony. It was beautiful!  About an hour before that, when I walked into the room and saw Abigail for the first time in her wedding […]

Wins and Losses

The rest of the week flew by and before Pat knew it, it was Friday afternoon again. As she was getting ready to meet Coach Smith at the coffee shop she reflected on the week. She felt good about having caught her mistake during the team meeting and then pivoting to talk to each person […]

Less Directive

Over the weekend Pat thought a lot about the conversation with Coach Smith. As she reflected on his advice and her leadership style, she realized she’d been very directive in her approach with her team. Although Coach Smith pointed out how he asked questions during practice, it wasn’t something Pat noticed about his approach with […]

Ask, Don’t Tell if You Want Commitment

The following week Pat was thrilled to receive her Certified Learning Consultant designation in the mail. She took a selfie with it and sent it to Bill so he could give the okay for the communications department to send out the company wide announcement. It went out Thursday afternoon and almost immediately Pat received dozens […]