Starbucks, how about helping a barista?
Recently I posted an idea about a simple change to the Starbucks app that could help baristas earn extra money through more generous tips. A friend asked if I could expand on the thought process behind the suggestion and that’s the reason for this article. I’m sure there are many things Starbucks could do to […]
Are We Always Selling, Negotiating, or Persuading?
What is selling? How about negotiating? What’s your definition of persuading? I often hear salespeople say, “We’re always selling.” Of course, negotiators like to say, “Everything is negotiable.” Where I worked for decades, we had an internal slogan, “Everybody Sells.” It was a great reminder that everything we did mattered. From the mailroom to the […]
Quiet Quitting – A New Phenomenon?
Quiet quitting seems to be trending quite a bit lately. If you’re like me, then you might have wondered what quiet quitting is all about. It refers to the position employees take which limits work within defined work hours (i.e. 8 AM – 5 PM), only engaging in work related activities within those hours, and […]
Quarterly Newsletter
Three Quarters Down … One to go in 2022! In the last newsletter I reminded you, if you were on a sports team you’d have just come out of the locker room for the second half of the game. Well, now you’re in the final quarter. If you’re behind on your goals, start pressing! If you […]
Foursome Fun – An Approach to Raise Money for Good Causes
A couple of weekends ago, my wife hosted a golf outing to benefit Conservation International. Jane works for Integrated Leadership Systems and the owner of her company, Steve Anderson, is passionate about helping to preserve the environment. During her seven years at ILS, Jane has become passionate about the environment too. A few years ago, […]
