ChatGPT – A Comparison of Writing
/0 Comments/by Brian Ahearn, CMCT®Several weeks ago, I wrote an article on The Ethics of ChatGPT. I questioned whether or not it would be ethical for someone to use the tool to write an article and then take credit for it. My conclusion was that writers should add a disclaimer: Written by ChatGPT. Written in conjunction with ChatGPT. Written […]
5 Common Sales Mistakes and Ways to Avoid Them
/3 Comments/by Brian Ahearn, CMCT®Jane wants to get a new car. Although she has a very nice car, she wants an SUV. That’s because she used to drive an SUV and loved it. She enjoyed the convenience of getting her golf clubs out of it as well as the ability to load it up with flowers, mulch, and other […]
Sometimes I’m the One I Need to Influence
/0 Comments/by Brian Ahearn, CMCT®I usually write about ways you can ethically influence people. That is, how you can pre-suade and persuade others. However, sometimes I’m the one I need to influence. I think you’ll find that sometimes you’re the person you need to influence too. Recently, I had coffee with a friend who was also a former coworker. […]
Everyone Needs People Skills
/0 Comments/by Brian Ahearn, CMCT®Have you ever encountered situations that were funny, but only because they were actually sad? This happens far too often when it comes to customer service. That’s unfortunate because the person you’re talking with is representative of the whole company. Most people have a tendency, right or wrong, to project the individual they’re interacting with […]
Respect and Forgiveness Are Worth Preserving
/0 Comments/by Brian Ahearn, CMCT®Just over a week ago LSU beat Iowa to win the Women’s NCAA basketball Championship. The storyline, rather than being about the first basketball championship for LSU (women or men), was all about a hand gesture LSU’s Angel Reese made to Iowa star Caitlin Clark. For the record, Caitlin used the same gesture many times […]









