When I speak to groups I always emphasize this point early on – Influence is all about PEOPLE. I say that because we can’t persuade things. I’ve been teaching influence for 15 years and realize no matter how good I am at this skill I cannot talk my lawn mower into cutting the grass on […]
One year ago this week my friend Tracy Austin passed away from pancreatic cancer. Shortly before his death I posted a tribute to him. To mark the anniversary of his passing I want to share that tribute again. Tracy was a wonderful human being who is missed by many every single day. I still take heart […]
Most mornings I eat breakfast and watch a little news before I head out the door for work. I typically flip between MSNBC and Fox so I can get both ends of the political and cultural spectrum. It’s amazing how the very same story can be interpreted so differently. And make no mistake about it, […]
Call it implicit egotism or I like me, most of us like things that are like us. According to Wikipedia, implicit egotism is “is the hypothesis that humans have an unconscious preference for things they associate with themselves.” I was reminded of this recently as I listened to the NPR podcast The Hidden Brain. The episode from […]
Getting help when you need it most can be the difference between success and failure, between being productive or unproductive. Over time it may make the difference between a good raise and a poor one, between being promoted or overlooked. Let’s say it’s Monday the 4th and you need to get a report to your […]
This week, May 29 to be exact, Starbucks will close 8,000 of its stores to conduct racial bias training for 175,000 employees. I applaud Starbucks for this move. This is in response to the arrest of two black men in a Philadelphia Starbucks. The incident came about after they asked to use the bathroom while they […]
Something I’ve noticed over time is how much systems contribute to success. It’s not to say that being carefree and creative don’t have value – they do. However, my observation has been with most things – learning, fitness, health, sales, coaching, leadership, etc. – having good systems in place are much more beneficial than winging […]
Something I’ve consistently observed in people is this; quite often we know what to do but too often we fail to do it. Here are a few examples that come right to mind: We know exercise is good for us and yet very few people do even minimal exercise. We know how to eat healthy […]
It’s Monday the 7th and you need to get a report to your boss by next Monday, the 14th. To complicate matters, you need some information from a coworker in another department to finish the report. This is important because your report, after being reviewed by your boss, will be incorporated into the CEO’s quarterly […]
This week I’d like to highlight my friend and mentor, Robert Cialdini, Ph.D. I won’t go into details on how I came to know Cialdini because I shared that story last year in a post I called My Chance Encounter with Robert Cialdini. Cialdini has been associated with the psychology department at Arizona State University […]
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