As I write this I’m sitting in the Hartsfield-Jackson Atlanta International Airport, one of the busiest hubs in the world. While I was waiting for my second flight of the day a young man sitting across from me innocently asked, “Would you mind watching my things while I use the restroom?” Being the nice fellow […]
If you saw Tom Hanks in Apollo 13 then no doubt you remember the phrase, “Houston, we have a problem.” Tom Hanks uttered those words when he realized there was a major problem that could cost the astronauts their lives. Whenever that phrase is used you should take note because something serious is happening. This […]
Sorry, no tips, tricks or techniques here but let’s talk about what it takes to become a master persuader. Saying there are tips, tricks and techniques to influence people degrades people, devalues the influence process and shortchanges real learning. When people refer to “tips” to influence people that devalues the influence process. You get tips […]
There’s an old joke that goes something like this: Two hikers are walking through the woods when suddenly a bear jumps out from behind a bush and starts towards the frightened hikers. Instinctively both start running for their lives, but then suddenly one of them stops and begins to put on running shoes in place […]
If you’re like many people then you made New Year’s resolutions and if you’re like most who did so then you’ll break your resolutions within a few days. According to one study, more than half the people who make resolutions are confident of achieving them, yet only about 10% do so. That’s amazing because most resolutions are good! […]
I boldly proclaim Santa Claus to be the greatest salesman who ever lived! Why do I assert that Santa is the ultimate salesman? To start, he has a couple of success stories most of us can’t compete with. First, he’s successfully run the same family business for hundreds of years. There’s something to be said for […]
We’ve had more than a month to let the presidential election settle in. Trump supporters hail it as a victory over the establishment, a chance to “drain the swamp” and possibly begin a new age in American politics. Meanwhile Hillary supporters believe his election has set us back decades on issues like gender and racial […]
In 2008 Senate Majority Leader Mitch McConnell, a republican from Kentucky, said, “The single most important thing we want to achieve is for President Obama to be a one term president.” He and the republicans did everything they could to block President Obama’s initiatives. In 2016 McConnell’s tone was much different when he spoke these […]
I recently watched an interview with Robert Cialdini on his newest book Pre-suasion. If you’ve not picked up a copy I highly encourage you to do so. Not only will you learn how to set the stage (pre-suade) to make persuasion easier, you’ll learn about a 7th principle of influence he calls unity. As I […]
I had the privilege this year to work with the people at Lynda.com, now owned by LinkedIn, to create an online sales training course. It was quite an experience to visit their facility in Carpentaria, CA, a stunningly beautiful place! I worked with a director, producer, make-up artist, lighting technician, and a digital artist. And […]
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