Entries by Brian Ahearn, CMCT®

Simple Doesn’t Mean Easy

Albert Einstein is reported to have said, “Make everything as simple as possible, but not simpler.” Einstein’s theory of relativity was obviously not a simple concept but he was able to simplify it so even people who were not scientists could understand it and some of its implications. The same could be said of persuasion. When […]

Humology is the Intersection of Humanity and Technology

I had the privilege of speaking at the Assurex Global North American P&C and Employee Benefits Sales Conference a few weeks ago. It was a top-notch event at a beautiful location that brought together more than 100 highly successful insurance agency owners and producers. My topic was the application of persuasion in sales. I love […]

Giving Isn’t About You, It’s About Them

When talking with a consulting client recently I encouraged them to look for ways to engage the principle of reciprocity with clients through giving. I told them when it comes to giving always remember; it’s not about you, it’s about the person you’re giving to. Let me explain. Quite a long time ago I used […]

Why Study Persuasion? You Can’t Afford Not To!

There never seems to be enough time in the day to do all that you want to or all that you need to. So why should you spend your precious time learning about persuasion? Because you cant afford not to! Let’s start with exactly what I mean when I talk about persuasion. Persuasion is not […]

Selling Without Making People Feel Sold

One of the nicest compliments I’ve received came after a presentation I gave a few years ago at a large insurance event. An attendee said afterwards, “I think Brian came across as a guy who, quote unquote, was not interested in selling you and invariably he sold us.” That compliment came to mind recently as […]

Fatigue and Persuasion Equals a Bad Combination

Have you ever left the office and felt exhausted? Sure you have and your fatigue probably has little to do with the physical nature of your work. How can we feel so tired with so little physical effort? You can thank that thing between your ears called a brain. Your brain is only about 2% […]

Eyes Wide Shut

Sometimes we see but we don’t see and sometimes we hear but we don’t hear. What I mean is this; whatever stimuli we take in doesn’t always register in our conscious thought. Despite that, subconsciously many things we’re not aware of impact our decisions and actions. As you might expect, my wife Jane is pretty […]

Will You Watch My Things?

As I write this I’m sitting in the Hartsfield-Jackson Atlanta International Airport, one of the busiest hubs in the world. While I was waiting for my second flight of the day a young man sitting across from me innocently asked, “Would you mind watching my things while I use the restroom?” Being the nice fellow […]