Entries by Brian Ahearn, CMCT®

The Psychology of the Sales Cycle – Negotiations

If you’re like the vast majority of people, when you make a purchase you want to believe you got a good, or great, deal. What’s your definition of a good deal? The deal is really the value you get from the transaction and when I talk about value I use the following equation: V = WIG/P which translates […]

The Psychology of the Sales Cycle – Objections

“Let me think about it” and “Your price is too high” are two phrases salespeople dread. They’re perhaps the most often cited objections put out by prospects during the sales cycle. As I noted in closing last week, it’s not often a sale is made without resistance. Objections might come after your presentation or they could be peppered throughout. […]

The Psychology of the Sales Cycle – Presentation

You’ve made it through your first meeting and perhaps subsequent meetings with the prospect. These meetings were designed for you to build rapport, learn what the prospect needs and what it will take to land his/her business. Now comes the big day; your opportunity to present. Just for clarification; I use the term “present” when you’re sharing intangibles such […]

The Psychology of the Sales Cycle – Qualification

You made it through the first meeting with the prospect, rapport was established and he/she liked you enough to allow you to come back and continue the sales process. And you enjoyed the prospect enough to want to pursue the business. Now it’s time to determine if you can do business with the prospect. By that I mean, after […]

Influencers from Around the World – Consensus + Scarcity = FAIL!

This month, our Influencers from Around the World guest post comes from Anthony McLean, a long-time contributor to Influence PEOPLE. Anthony is Australia’s one and only Cialdini Method Certified Trainer (CMCT®). He started the Social Consulting Group where he teaches people and organizations the principles of influence. Reach out to Anthony on LinkedIn and Twitter […]

The Psychology of the Sales Cycle – Initial Meeting

Congratulations! Your prospecting efforts have paid off and you’ve set up your first meeting with the prospective client. Now comes the fun part because you’re going to start building relationships, selling and enjoying success. First impressions matter and your initial contact will determine whether or not you go any further for several reasons: Judging the book by its […]

The Psychology of the Sales Cycle – Prospecting

Dictionary.com defines a prospect as “a potential or likely customer.” By extension, prospecting is the act of searching for potential or likely customers in hopes of setting up an initial meeting. How salespeople go about prospecting varies by industry, product or service, and personality. Here are just a few ways in which salespeople tackle prospecting: Cold calls – […]

The Psychology of the Sales Cycle – Overview

Selling, like most endeavors you want to succeed at in life, requires a disciplined process, sharp skills, and good planning. Just as there are specific sales skills that need to be honed through continuous learning and practice there are parts of the sales cycle that require attention and planning. Sharpening your sales skills and refining […]