Mastering the Art of Human Relationships
“Before I learned the art, a punch was just a punch, and a kick, just a kick. After I learned the art, a punch was no longer a punch, a kick, no longer a kick. Now that I understand the art, a punch is just a punch and a kick is just a kick.” – […]
The Importance of “Thank You”
Several weeks ago I wrote a blog post on the correct ways to respond to “Thanks.” Much to my surprise and delight it struck a chord with readers. As I was watching television after a Sunday of football, a 60 Minutes piece caught my attention so I decided to write about the importance of saying, “Thank you.” […]
Persuasion Advice from the Wizard of Oz
Sometimes it feels good to revisit our childhood. I had that experience the day after Thanksgiving as I watched “The Wizard of Oz” again. I did so because I enjoy the movie and the memories it brings back. I also felt like I might learn something from the great and powerful Oz. I wasn’t disappointed! Dorothy […]
High or Low? Comparing Makes it So!
William Shakespeare penned this famous line in Hamlet, “There is nothing either good or bad, but thinking makes it so.” Two people can experience the very same thing and one person views it as good while another person sees it as bad. This happens because when we make judgments about good and bad we’re making […]
Correct Ways to Respond to “Thanks!”
I thought it only fitting to share some ideas about the right ways to respond to “Thanks,” seeing as this week Americans will be celebrating Thanksgiving. A theme I repeat during the Principles of Persuasion workshop is this – small changes can make big differences. How you respond to “thank you” seems like a small thing but it […]
