This summer was a whirlwind! After an unusually heavy amount of travel in the first half of the year. I was looking forward to no airports or hotels until I began making the rounds for fall sales training. All of that changed when I made it known to the head of State Auto’s claims division […]
When I work with students in the Principles of Persuasion workshop we talk about three kinds of persuasion practitioners: bunglers, smugglers and detectives. Here’s a quick synopsis of each: Detectives are folks who understand the principles of influence and look for genuine opportunities to use them in order to create a win for themselves as well […]
This month our Influencers from Around the World post comes from Marco Germani by way of Italy. Marco has been a guest writer for Influence PEOPLE from the start. He combines great knowledge (he wrote a book about persuasion in Italian) with real world experience (he travels the world selling wine). This month’s post is excellent […]
I read an article not too long ago that a friend passed along and felt compelled to share my thoughts about it. The article appeared in Forbes.com and was titled “Why Public Speakers Need To Copy James Bond.” That’s a compelling title for Bond fans and speakers alike – of which I’m both – so […]
About a month ago, Jane, Abigail and I enjoyed a long weekend in Boston. Boston has been one of my favorite cities ever since I ran the Boston Marathon in 2004 and 2005. If you’ve never been there, I highly encourage you to go! The mixture of old and new architecture, interesting pubs and restaurants, […]
Last week, the world lost one of its best-known comedians when Robin Williams ended his life after struggling for years with severe depression. Williams was beyond famous; he was beloved. We lose famous people all the time, but I cannot recall seeing such an outpouring of gratitude, sympathy, and a sense of loss on social […]
This week is a short post to share a new video I recently put online. The clips are from a keynote presentation I gave this past May in Cleveland, Ohio. The event was the annual I-Day Convention sponsored by the Insurance Board of Northern Ohio (IBNO). I hope you enjoy it. If you’re getting this post […]
There’s a saying in the military that’s attributed to Helmuth von Moltke, a German Field Marshall in the 1800s – “No battle plan survives contact with the enemy.” Why plan for battle then? The late Bill Walsh, the Hall of Fame head football coach of the San Francisco 49ers, was known for scripting out the […]
It’s almost August and football season is right around the corner. All across the country football coaches from Pee Wee leagues up through the NFL are exhorting players to push themselves to be the best they can be. Many will go through grueling workouts; some enduring “two-a-days” and a familiar cry from coaches will be […]
Marcel Mauss, the late French Sociologist, wrote a book called The Gift. He asserted that gifts are never truly free because reciprocity dictates that people return the favor by doing something for the gift giver. He went so far as to say every human society raises its people in the way of reciprocity. I’m on the Westerville […]
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