An interesting thing happened on the way to work a few weeks ago. Highways running through downtown Columbus are undergoing major reconstruction so traffic patterns have changed, lanes are restricted and many familiar exits are closed. It makes for a much more tense morning drive than normal. As I was getting close to my exit […]
Last November I wrote a post called “Say it ain’t so, Joe” as the Jerry Sandusky case of sexually abusing young boys at Penn State University came to the attention of the American public. That horrible tragedy has made front page news again in the wake of the Freeh Report which stated there was a […]
Over the last few years I’ve conducted quite a few workshops on different sales skills. The workshops are designed to get people to practice the various skills they learn in our online training environment. One of my workshops focuses on active listening skills. In this post I’ll share five pointers from that workshop to help you […]
I stopped by Bath and Body Works not too long ago to pick up an impromptu gift for Jane. She was in New York with Abigail for the weekend and I noticed her body wash was almost gone. I thought it would be a nice surprise for her when she came home late Sunday night […]
This month’s Influencers from Around the World post comes to us by way of Italy and Marco Germani. Marco has been guest writing for me almost since the start of this blog. In addition to helping me out several times a year he took time to write his own book on persuasion in Italian, I […]
In February I spoke to several dozen business coaches from the Central Ohio Chapter of the International Coach Federation. During my hour with the group at The Ohio State University I shared ways they could use specific principles of influence to help their clients obtain better results. Below is a short video clip where I talked about […]
I received an email one Thursday a while back with “Monday’s ‘oops’” in the subject line. The opening of the email read as follows: Dear Brian, Monday we accidentally sent an email to you, which was intended for our members. Please accept my sincere apology for any inconvenience this may have caused. If you’d […]
It’s 5:30 a.m. and I’m already fired up! No, it’s not the three cups of Starbucks or the fact that my workout is done that has me going, it’s an article I just read, To Increase Revenue Stop Selling. The article opens with, “Creating or expanding business relationships is not about selling – it’s about […]
If you’ve followed Influence PEOPLE for any length of time then Hoh Kim should be a familiar name to you because of his contributions to the Influencers from Around the World series. Like me, Hoh is a Cialdini Method Certified Trainer (CMCT). In addition to that prestigious certification, Hoh also has his masters in intercultural […]
Remember when mom, dad, or maybe grandpa would espouse their philosophy about people, starting with something like this, “Ya know, there are two kinds of people in this world…” and then they’d give you their broad take on the human race? I’m here to add another grouping of two to the human race: maximizers and […]
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