Say it ain’t so, Joe!
According to baseball folklore, in the aftermath of the Black Sox scandal in the 1919 World Series, a young fan supposedly said to Shoeless Joe Jackson, one of the most famous players of that era, “Say it ain’t so, Joe.” Unfortunately the boy’s hero had to admit it was true that he and several other […]
Influencers from Around the World – My Favourite Principles of Influence Used by Online Marketers
This month our Influencers from Around the World guest post comes all the way from Ireland courtesy of Sean Patrick. Sean owns his own sales training company, Sean Patrick Training, and writes a blog, Professional Persuader. We met through Facebook several years ago because of Dr. Cialdini and we’ve maintained regular contact ever since. I know you’ll enjoy […]
Jeremy Maclin, Jack Nicklaus and the Power of Commitment
Jeremy Maclin might not be a familiar name to many of you but he’s certainly a rising star in the NFL and adored by the football fans in Philadelphia. In early August he was not in the Philadelphia Eagles’ training camp because he’d been battling an undisclosed illness. The story came to my attention in late […]
Customer Service Success = Under-promise and Over-deliver
I was listening to the “Mike and Mike Show” on ESPN radio on the way to work one morning when I heard Mike Greenberg utter a familiar phrase for those of us in the sales arena, “Under-promise and over-deliver.” Even if you’re not in sales you might have heard the phrase before. What you may […]
The Three Commitments of Leadership are Essential to be Influential
This week we have a guest post from Jon Wortmann. I met Jon a couple of years ago after hearing him on a radio show. He mentioned he was on Twitter so I contacted him and we’ve communicated on a regular basis ever since. Jon is a non-profit leader, a leadership coach at Muse Arts, […]
