“I Know, I Know” – The Illusion of Knowledge

If you have a teenager, or have raised one, then no doubt you’re familiar with the phrase, “I know!” It seems like no matter what you say the response is almost always the same, “I know!” You might say, “Clean your room,” and it’s met with, “I know!” Or how about this, “You need to […]

Changes Coming to Influence PEOPLE

I decided to have an extra post this week to let you know about a few things to keep an eye out for on Influence PEOPLE this year. I hope you’ll find them interesting ways to continue learning about ethical influence. First is something that’s not entirely new but will be presented in a different […]

The Upside and Downside of Fixed-Action Patterns

I’ve been having a hard time with something lately — brushing my teeth. Some of you are thinking that’s gross but don’t worry, I brush several times a day and floss too. I guess my problem is really with the toothpaste container. Jane bought Colgate Total, fine toothpaste by the way, but it comes in […]

People Buy Based on Emotion and Justify with Logic

In sales it’s common to hear, “People buy based on emotion then justify after the fact with logic.” If you’re in sales that’s not a newsflash but it’s worth exploring little more because the implications go beyond sales when it comes to your ability to influence people. Feelings are incredibly powerful and no matter how […]

Influencers from Around the World – Berlusconi and the Principle of Liking

To start the New Year the Influencers from Around the World post is from my Italian friend Marco Germani. I had the pleasure of talking to AND seeing Marco the day after Christmas. I didn’t go to Rome, instead we used our iPhones. I also got to “meet” his wife Monika and their six month […]