Jeremy Maclin, Jack Nicklaus and the Power of Commitment
Jeremy Maclin might not be a familiar name to many of you but he’s certainly a rising star in the NFL and adored by the football fans in Philadelphia. In early August he was not in the Philadelphia Eagles’ training camp because he’d been battling an undisclosed illness. The story came to my attention in late […]
Customer Service Success = Under-promise and Over-deliver
I was listening to the “Mike and Mike Show” on ESPN radio on the way to work one morning when I heard Mike Greenberg utter a familiar phrase for those of us in the sales arena, “Under-promise and over-deliver.” Even if you’re not in sales you might have heard the phrase before. What you may […]
The Three Commitments of Leadership are Essential to be Influential
This week we have a guest post from Jon Wortmann. I met Jon a couple of years ago after hearing him on a radio show. He mentioned he was on Twitter so I contacted him and we’ve communicated on a regular basis ever since. Jon is a non-profit leader, a leadership coach at Muse Arts, […]
You Da Man!
“You da man!” is a familiar phrase for many sports fans. It seems like we used to hear it all the time after Tiger Woods hit a big tee shot. What you might not know is where that phrase may have come from and that it has nothing to do with hitting a tee shot […]
Influencers from Around the World: Secrets of an Aussie Debt Collector
This month’s Influencers from Around the World article comes to us from down under courtesy of Anthony McLean, CMCT. Like me, Anthony is a Cialdini Method Certified Trainer, the only one in Australia. Reach out to him on Facebook or LinkedIn, or feel free to leave a comment below. Brian, CMCTinfluencepeople Helping You Learn to […]
